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We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.
[ Frequently Asked Questions ]
Reliable Answers to Our Most
Common Questions
We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.
Your First Order!
What shall I do if I have a big order with many bags?
Please send us an email to inform us that you have a big order so that we can send a large vehicle to pickup your bag. Please state in your email your name, location and number of bags so we can send the appropriate car.
What happens to my laundry bag?
Please place your order in a disposable bag, as Simply Laundry won’t take responsibility of your laundry bags, hampers, suit bags in case they get misplaced. We deliver your clothes in a reusable Eco-friendly garment bag, which has your personalized name tag for future use. Therefore, please don’t give out clothes in expensive suit covers, hampers or bags.
What services do you provide?
Onpoint Laundry provides the following services: Laundry, Dry cleaning, Wash & Fold, Pressing & Steaming, Shoe Care and Cleaning services. We also provide Express services at a double cost of the original price of every laundry item.
How can I let you know about specific requests?
If there are any special care instructions not included on the label, you can let us know when placing your order by including your comments in the ‘Special Instructions’ section.
What is the turn around Time?
You can expect your laundry to be returned in 2-3 days after we pick it up.
Is there a pickup or delivery fee?
No. Free pickup and delivery is included in your order.
How do I place an order online?
Click on "Schedule a Pickup"
What are the business hours?
We are open from 8AM to 7:30PM, Monday to Sunday. Store hours may change for major holidays.